Chatbots and AI Agents. Customer Service Automation coming to every channel.

Join us at Kindly Conversations in Oslo, June 4th! 

An afternoon packed with valuable insights and learnings from Vend Marketplaces, Tele2, Voi, Posten Bring & Kahoot!
 
During the afternoon, we will learn about how AI's continues impact on customer support, and how some of the leading brands in the Nordics are using it to their advantage.
 
After our learnings, we will head over to Posthallen for a true summer after work in Kindly fashion.
 
Don't miss out!
 
 
  • 11.15 Welcome mingle 

  • 12.00 Intro 

  • 12.10 State of the Union Kindly, AI Agents and Chatbots - Kindly

  • 12.30 Automating the Customer Inquiries step-by-step through integrations and personalized user journeys - Tele2 

  • 13.00 Voi sharing their insights and journey - Voi

  • 13.20 - 13:50 - Break 

  • 13.55 Transforming A Multinational Postal Service with AI, Chatbots and Voicebots - Posten Bring

  • 14:40  Learnings and impact from implementing with Intents and Smart Replies - Vend Marketplaces (Finn & Tori)

  • 15.10 - 15.30 - Break

  • 15:30 What's new, what's going on, and what's important for the future - Kindly

  • 16.00 AI and bots as key to improve results in Customer Service - Kahoot! 

  • 17.00 Summer Afterwork at Posthallen 

Join us at Oslo Event Hub, Dronningens Gate 4, Oslo, on June 4th at 11.15 AM. Snacks & drinks & light lunch included. 

Speakers

oliver.sharp.headshot

Oliver Sharp

Operations Excellence Associate (Chatbot), Voi

martin palmqvist

Martin Palmqvist

Digital Manager, Tele2

Victoria Steen

Victoria Steen

Head of Customer Operations Development, Vend Marketplaces

Roosa-Tori

Roosa Turunen

Contact Reduction Manager, Vend Marketplaces

Knut Holme

Knut Veiulf Holme

Senior Advisor, Posten Bring

Espen Kahoot

Espen Thoresen

Director Customer Care, Kahoot!

Gunnar

Gunnar Bjørkavåg

Chief Executive Officer, Kindly

gjerry

Gjermund Norderhaug

Chief Product Officer, Kindly

Espen.headshot

Espen Bordvik

Chief Customer Officer, Kindly

  • Wed, Jun 4, 2025 - 11:00 AM
  • Oslo Event Hub, Dronningens Gate 4, Oslo
  • Free (drinks, light lunch & snacks incl.)

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