• 🦸‍♀️ The do's and don'ts of AI in Customer Service 
• 🤖 Generative AI - 18 months of practical experiences 
• 👨‍💼 Navigating the complex legal landscape 
• 🔮 Our predictions of what's to come
• 👀 new releases...
• ...and of course THE summer party 💃🕺

• 11.15-12.00 Welcome mingle and lunch(ish)
  
  
• 12.00-12.10 Jan & Jan - Kindly
  • Let's get things started!

• 12.10-12.20 Gunnar Bjørkavåg, CEO - Kindly
  • State of the Union

• 12.20-12.45 Shoka Dehghan and Joni Lamminparras - KICKS
  How Kicks’ Utilizes Chatbot within Customer Service

• 12.45 - 13.15 Gjermund Norderhaug,  VP Product - Kindly 
  • Getting more out of your chatbot

• 13.15-13.45 Break / coffee / snacks / talk to our partners

• 13.45-14.10 Kristina Persson, Principal Analytical Lead - Google 
  • The Equity Challenge in AI: what is it, should we care about it, and how to address it

• 14.10 - 14.35 Joanna van Beuzekom, Booking.com
  • From Interaction to Insight: What We Learned from Our Chatbot

• 14.35-14.50 Break / coffee / snacks / talk to our partners

• 14.50 - 15.15 Vebjørn Søndersrød - Advokatfirmaet Føyen
  • Update on the legal landscape and AI ACT

• 15.15 - 15.30 Sindre Eriksen, Product & Revenue Manager, Kindly
  • How to Prepare and Optimize Your Data for LLM Chatbots

• 15.30 - 15.40 Endre Davids, CEO Seamly
  • • Possibilities within Voice and Speech anno 2024
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• 15.40 - 16.00 KINDLY AWARDS
  
  

• 17.00 Summer AW at VIPPA

If you only go to one event before vacation sets, make sure it's this one - because we also know how to throw a party!